I don’t often write about my day to day job. I don’t often disclose details on here or Facebook or any other social media account I run.
Today is an exception.
Yesterday, I, with 3 other colleagues proceeded to board one of our services and carry out a full ticket check.
My job is basically to deal with ticketless travel, in whatever form it may come in. I’ve received extensive training, but mostly it boils down to common sense, customer services and ensuring you remain professional no matter what. A little compassion thrown in doesn’t hurt either, after all, we’re all human!
Whilst going through the train, I came across a young woman, who was visibly upset. She was wiping away tears and obviously trying her hardest not to cry in public. I’ve been there, it’s hard and embarrassing and a tad humiliating, and you worry people are staring at you, judging you, making assumptions.
Before you ask, yes, she did have a ticket, yes it was valid and no I didn’t make her cry!
I asked her if she was ok, and she mumbled something, wiping her tears with a tissue that she had just fished out of her bag.
I sat down next to her, and I asked her if I could help with anything, and she shook her head and said that she’d be ok.
That’s when I looked down and I saw a bunch of leaflets littering her lap, all about cancer and cancer treatments and cancer support services.
This woman, like many other people around the world, has to deal with cancer and it’s heart wrenching affects.
The likelihood was that she had recently been diagnosed, but it is possible that she’d been with a loved one who’d been diagnosed. Either way, it’s shit.
I told her that if she needed anything, where to find me, and asked if there was anyone I could call for her.
She said no, but thanked me.
In reality I didn’t actually do anything for that lady. But I showed compassion to someone who was in a vulnerable position.
Cancer is an absolutely horrible disease. I hate it with all my being.
I lost my grandad to Cancer. It was horrible and traumatic. I was 6 months pregnant. I commuted to the hospital to be with him every day. I sat with him when he took his final breaths. I helped arrange his funeral, register his death, and I did a reading at his funeral. There isn’t a day that goes by that I don’t miss him or think about him.
People die. Sadly that’s the way of the world. We cannot all live forever. However dying because of cancer is horrific. It’s a disease that doesn’t just affect the person who has it, but their family, friends and colleagues.
At this moment in time, I have a friend who is battling Cancer. So far every treatment hasn’t worked. Her positivity is amazing and I admire her greatly. She is 30.
It’s not fair.
Cancer, I hate you and I will rejoice on the day that there is a breakthrough in eradicating you. Hell, I’ll have a god damn street party!
That said, back to the lady I encountered.
I hope she will be ok.
I’m glad I took the time to ask if she was ok or if I could help her.
If you see someone who is upset or looks vulnerable, please don’t just look and walk on by. It only takes 2 seconds to stop and offer help or ask if someone is ok. That 2 seconds could mean a lot to someone. Hell, in some cases that 2 seconds could save someone’s life.
Compassion is a great skill to have. Please use it. It doesn’t cost anything.